Customer Care

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No appointment is necessary. Consignment Intake hours are Monday-Saturday from 10:00am-5:00pm.

No. We have 30,000 consignors, so we require balance inquiries be made in person at the store. For further details please refer to the consignment policy. 

Because we are a consignment shop and work with over 30,000 consignors, sales are final. We do stand behind our products and will make right on an item that is sold with a defect. 

Yes, we can provide a print out of all items donated by year and a blank tax receipt where you list the value of your items donated. Yours Truly receives no tax credit for items donated.

Consignors may use sales earnings as store credit & earn an extra 10% on the store credit amount used at the point of sale or request payment at any time in the production area after the items have sold. ​​